Put your finger on the pulse of the social web

There are thousands of social networking tools and communities competing for the mind share of your prospects and winning out over more traditional, structured selling tools like trade shows, cold calls and collateral. Our Brand Ambassadors engage in both conversations off your website, with social media tools like Twitter and Facebook, and those on your website via proactive live chat. By helping you focus on the right social media tools and best practices we drive conversations on the web into engaging interactions directly on your website.

Nielsen Online says 67% of conversations on the web occur in social networks and these member communities are growing twice as fast as search, software, and e-mail. Add to this, people blogging out weigh those tweeting 5 to 1 and we can see why social media is relevant to today’s emerging business.

Our Brand Ambassadors help organizations monitor and engage in real conversations with prospects and customers. With a focus in social media we will improve your websites conversion rates, lower your cost of acquisition and deliver the ultimate customer service experience.

We will help your organization’s brand by:

• Monitoring the conversations relevant to your brand
• Engaging in conversations
• Controlling the channel
• Driving qualified visitors to your website

At the end of the day, we’re focused on getting the right people to your website in engaging them in a fashion that allows us to capture the relevant sales information and route that your sales team in real-time or take them directly into an online sale. The desired take away we seek to deliver is what we call the ultimate customer service experience.