Proactive Live Chat
Live Chat provides great insights into the customers mind and helps us guide our clients in activating the right conversations and converting passive visits into sales.
Our team of chat experts help businesses by:
- Shortening their sales process
- Reducing call center costs
- Closing sales faster
- Increasing transaction size
Social Relationship Management
Our Social Relationship Management team monitors and engages in real conversations with prospects and customers. With a focus in social media we will help you improve website conversion, lower cost of acquisition and excel in customer service.
We accomplish this by:
- Monitoring the conversations relevant to your brand
- Engaging in conversations
- Controlling the channel
- Driving qualified visitors to your website
Search Engine Marketing
The data we collect from monitoring and managing social conversations and live website chat generates a steady stream of analytics which in return can be used to improve both paid and organic SEM.
We specialize in:
- Search Engine Optimization (SEO)
- Pay Per Click (PPC)
- Keyword Optimization
- Link Building
At the end of the day, we’re focused on getting the right people to your website, engaging them in a fashion that allows us to capture relevant sales information and delivering the ultimate customer service experience.