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Customer Relationship Services for Hotels, Resorts and B&B's | Be Greeted

Hospitality

Add a Human Touch to Your Business

Part of running a hospitality company is having a high touch customer-service oriented business that is driving traffic to your website and gaining higher levels of conversion. We offer help to the hotels, resorts, and any type of high touch customer-service oriented hospitality-based business. Our clients seek us for help with generating leads in corporate events, large wedding parties, and room reservations.

By monitoring and listening to the social web, we are able to document the pulse of the conversation, which is vital to understanding the traffic being driven to your site. With a focus in social media you will improve website conversion, lower cost of acquisition and excel in customer service.

We help hospitality companies by:


  • Monitoring the conversations relevant to your brand
  • Engaging in conversations
  • Controlling the channel
  • Driving qualified visitors to your website

We use live website chat as our dominant tool to capture real time leads. Live chat is also invaluable in acquire qualitative and quantitative information about our clients. With this information we create a profile of visitor segments and overlay those profiles and the prototypical conversations against each stage of a company’s structured sales process. Our focus remains on converting visitors into qualified prospects or driving an online transaction.

We help our hospitality clients by:


  • Shortening the sales process
  • Reducing call center costs
  • Closing sales faster
  • Increasing transaction size

The data we collect from monitoring and managing social conversations and website chat generates a steady stream of analytics which in return can be used to improve both paid and organic search engine marketing efforts. We also use proprietary analytics methods and tools to present qualitative insights on customers, products and brands.

We specialize in:


  • Search Engine Optimization (SEO)
  • Pay Per Click (PPC)
  • Keyword Optimization
  • Link Building
  • Lead Generation

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