Patients have a lot of questions and generally require a very high touch method to reach out to them. There are a myriad of social networking tools and communities out there competing for the mind share of your prospect and winning out over more traditional, structured early stage selling tools like trade shows, cold calls and collateral. The social web is far and away where the most conversations about your brand and offering are going on. By monitoring and listening to the social web, we are able to document the pulse of the conversation, which is vital to understanding the traffic being driven to your site.

With a focus in social media you will improve website conversion, lower cost of acquisition and excel in customer service.

We help companies in the healthcare industry by:

• Monitoring relevant conversations
• Engaging in conversations
• Controlling the channel
• Driving qualified visitors to your website

We use live website chat as our dominant tool to capture real time leads. Live chat is also invaluable in acquire qualitative and quantitative information about our clients. With this information we create a profile of visitor segments and overlay those profiles and the prototypical conversations against each stage of a company’s structured sales process.

We’ve had thousands of chats since our humble beginning in 2008 and continue to help businesses make money through live chat by:

• Shortening the sales process
• Reducing call center costs
• Closing sales faster
• Increasing transaction size

Our focus remains on converting visitors into qualified prospects or driving an online transaction. The data we collect from monitoring and managing social conversations and website chat generates a steady stream of analytics which we in return use to improve both paid and organic SEM.

We specialize in:

• Search Engine Optimization (SEO)
• Pay Per Click (PPC)
• Keyword Optimization
• Link Building
• Lead Conversion

At the end of the day, we’re focused on getting the right people to your website in engaging them in a fashion that allows us to capture the relevant sales information and route that your sales team in real-time or take them directly into an online sale.