Markets
Business to Business
Live website chat is the dominant tool we use to capture business to business leads. Our chat operators proactively invite your visitors to live chat, engage them in conversation, capture their contact information and route qualified leads to your sales team. We will assign your company a dedicated account team who will develop business rules to support your on-line marketing campaigns and ensure that we are aligned with your existing sales process.
We help businesses through live chat by:
- Shortening the sales process
- Reducing call center costs
- Closing sales faster
- Improving website conversion
- Lowering the cost of acquisition
Health Care
Patients have a lot of questions, involve a very high touch method to reach out to them and require you to build a strong relationship before making the sale. Be Greeted delivers a full suite of solutions geared towards building lasting relationships with your patients.
We provide:
- Proactive Live Chat
- Social Relationship Management
- Search Engine Marketing Optimization
The social web is far and away where the most conversations about your brand and offering are going on. By monitoring and listening to the social web, we are able to document the pulse of the conversation, which is vital to understanding the traffic being driven to your site.
We use live website chat as our dominant tool to capture real time leads. Live chat is also invaluable in acquire qualitative and quantitative information about your customers. With this information we create a profile of visitor segments and overlay those profiles and the prototypical conversations against each stage of a company’s structured sales process.
The data we collect from monitoring and managing social conversations and website chat generates a steady stream of analytics which we in return use to improve both paid and organic SEM.
Hospitality
Part of running a hospitality company is having a high touch customer-service oriented business that is driving traffic to your website and gaining higher levels of conversion. We offer help to the hotels, resorts, and any type of high touch customer-service oriented hospitality-based business. Our clients seek us for help with generating leads in corporate events, large wedding parties, and room reservations.
We help hospitality companies by:
- Increasing transaction size
- Offering a high level of customer service
- Handling feedback
- Outreaching to potential guests
Consumer
We help companies offering high value consumer products such as automobiles and real estate. We also assist any industry that’s in a competitive space that’s trying to differentiate their customer service, capture information and where time is of the essence of getting those leads into the sales organization.
We will assign your company a Brand Ambassador who will develop business rules to support your on-line marketing campaigns and ensure that we are aligned with your existing sales process.
Our Brand Ambassadors help your company by:
- Monitoring the conversations relevant to your brand
- Closing sales faster
- Engaging in conversations
- Driving qualified visitors to your website
- Increasing transaction size